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Message from discussion New front chain rings - not able to use small one
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squeaker  
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 More options 23 Dec 2007, 09:49
Newsgroups: uk.rec.cycling
From: squeaker <mdcro...@which.net>
Date: Sun, 23 Dec 2007 01:49:59 -0800 (PST)
Local: Sun 23 Dec 2007 09:49
Subject: Re: New front chain rings - not able to use small one
On 22 Dec, 02:03, Rob Morley <nos...@ntlworld.com> wrote:

> It's most likely that the shop has fitted a chainset that needs a longer
> bottom bracket axle, but they've used the axle that was already there or
> whatever they had handy.  If that's the case it's never going to work
> properly - take it back and get them to fix it, then find a decent shop
> to use in future.

I suspect that the real problem is that it's 'going to cost you' to
fix it properly (i.e. black chainset to match, and correct chainline)
and the shop went for the cheapest solution to hand - but then screwed
up by not making sure that it worked.
I'm assuming that your original chainset use non-replaceable rings,
hence the complete new chainset, rather than just a replacement inner
ring.  A replacement is likely to have replaceable rings: Shimano do
the FC-M341-L (from their website) but they seem to only turn up only
on complete new bikes in the UK.  Alternatives are available, e.g.
www.dotbike.com/ProductsP3780.aspx.
As others have said, don't bend anything, just take it back to the
shop and get them to fix it properly - you may well need to discuss
chainset options / cost if you want black (and I don't blame you -
style can be important, at times).  And take it for a test ride before
you leave!
Good luck.

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