Message from discussion New front chain rings - not able to use small one

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Date: Fri, 21 Dec 2007 14:46:24 +0000
From: Paul Boyd <use...@abcd.invalid>
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Subject: Re: New front chain rings - not able to use small one
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On 21/12/2007 14:21, Peter Scandrett said,

> Please forgive my terminology here as I think I might end up describing 
> things wrongly but I hope it's clear. I'm after a bit of advice please.

<SNIP>

Like POHB says - the LBS should have made sure that everything worked 
before it left the shop.

It sounds like the cable may been tightened too much with the stop in 
the wrong place, so that even though you've taken the stop off, the 
cable is still holding the derailleur back.  It's also possible that the 
new chainset has a different chainline to the old so that it will never 
be possible to use your existing derailleur.  Again, your LBS should not 
have let it leave the shop like that.

The work your LBS has done is not up to standard, so you need to take it 
back and make them fix it.  Above all, don't bend anything and don't let 
them try to take more money off you!!

-- 
Paul Boyd
http://www.paul-boyd.co.uk/