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shawdow
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Date: Tue, 23 Jun 2009 08:27:52 -0700 (PDT)
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Subject: Re: shawdow
From: Brandon <brand...@tridexsys.com>
To: Propalms <Propalms@googlegroups.com>
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The Shadow feature works FANTASTIC, if you are an admin. There is a
catch-22 though, and that is you can ONLY shadow the Propalms session.
So only the application the user is running, will you be able to see.
You will NOT be able to see their desktop, unless you publish Windows
Desktop to a server and that is what you are shadowing, but you will
never be able to shadow the client machine's desktop. Le tme know if
this answers your question.
Thanks,
Brandon
On 22 June, 13:21, Kris Clarke <KCLA...@BIRDSTAIRS.CA> wrote:
> Has anyone used the shadow feature?
> Is it as simple as going to the console clicking on the user and
> shawdowing them?
>
> I have staff in branches and some times the remote assistance in
> windows does not work as well as it should. I was wondering if this
> would be the answer or should I invest in something like "pcanywhere"?
>
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