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From: Brandon <brand...@tridexsys.com>
Date: Tue, 23 Jun 2009 08:27:52 -0700 (PDT)
Local: Tues 23 June 2009 16:27
Subject: Re: shawdow
The Shadow feature works FANTASTIC, if you are an admin. There is a
catch-22 though, and that is you can ONLY shadow the Propalms session. So only the application the user is running, will you be able to see. You will NOT be able to see their desktop, unless you publish Windows Desktop to a server and that is what you are shadowing, but you will never be able to shadow the client machine's desktop. Le tme know if this answers your question. Thanks,
On 22 June, 13:21, Kris Clarke <KCLA...@BIRDSTAIRS.CA> wrote:
> Has anyone used the shadow feature?
> Is it as simple as going to the console clicking on the user and > shawdowing them? > I have staff in branches and some times the remote assistance in
> Kris You must Sign in before you can post messages.
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