Message from discussion Caller ID for Business - Need an advanced solution

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Date: Wed, 13 Sep 2006 08:25:46 -0400
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Subject: Re: Caller ID for Business - Need an advanced solution
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Beachcomber wrote:
> Is anyone on this newsgroup a caller-ID wizard?
> 
> I have a small business where I would like to display the caller ID
> for incoming numbers (Name + Number) in a large format display in
> front of my employees who will answer the phones and take orders from
> incoming calls.
> 
> The employees will share a computer.   The main thing is I need some
> software that will determine the geographical area (by area code and
> exchange prefix) and display this before my employees answer the
> phone.
> 
> Is there a stand alone box or display that will do this?  I've done
> web searches for consumer units, but I haven't found one that quite
> duplicates the lookup function.
> 
> If so, is there anything available in a larger format that doesn't
> necessarily use a computer monitor?
> 
> I have multiple lines (4) and would like something that will work on
> all four lines with 4 independent displays, but if necessary, I'll buy
> four identical units.
> 
> Anyone know?   All ideas and suggestions appreciated...
> 
> Beachcomber
> 
> 
Is this is for doing a personal greeting sort of thing when answering 
the phone as in the employee reads the display and then answers with 
"good morning Fred, thanks for calling Acme corp..."?

A few vendors we deal with tried that and quietly retired the system 
because many people are offended (even though they know about caller ID) 
with the "big brother" aspect.