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Message from discussion Caller ID for Business - Need an advanced solution
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George  
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 More options 13 Sep 2006, 13:25
Newsgroups: misc.consumers.frugal-living
From: George <geo...@nospam.invalid>
Date: Wed, 13 Sep 2006 08:25:46 -0400
Local: Wed 13 Sep 2006 13:25
Subject: Re: Caller ID for Business - Need an advanced solution
Beachcomber wrote:
> Is anyone on this newsgroup a caller-ID wizard?

> I have a small business where I would like to display the caller ID
> for incoming numbers (Name + Number) in a large format display in
> front of my employees who will answer the phones and take orders from
> incoming calls.

> The employees will share a computer.   The main thing is I need some
> software that will determine the geographical area (by area code and
> exchange prefix) and display this before my employees answer the
> phone.

> Is there a stand alone box or display that will do this?  I've done
> web searches for consumer units, but I haven't found one that quite
> duplicates the lookup function.

> If so, is there anything available in a larger format that doesn't
> necessarily use a computer monitor?

> I have multiple lines (4) and would like something that will work on
> all four lines with 4 independent displays, but if necessary, I'll buy
> four identical units.

> Anyone know?   All ideas and suggestions appreciated...

> Beachcomber

Is this is for doing a personal greeting sort of thing when answering
the phone as in the employee reads the display and then answers with
"good morning Fred, thanks for calling Acme corp..."?

A few vendors we deal with tried that and quietly retired the system
because many people are offended (even though they know about caller ID)
with the "big brother" aspect.


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