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I see remnants of an old user account, how do I remove ?

Kent W. England [MVP] <k...@mvps.org>

It sounds like the account deletion was incomplete. If the account
doesn't appear in User Accounts or userpasswords2, the registry or the
profile, then it likely only exists in the SAM database. This is where
MBSA looks for accounts and MBSA is known to have issues with some OEM
accounts that are created as part of the install and then (improperly or
only partially) deleted.

The problem is, we have no tools to inspect or edit the SAM database.

--
Kent W. England, Microsoft MVP for Windows
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"Lilla" <li...@earthlink.net> wrote in message

news:ekD1HYu2CHA.1520@TK2MSFTNGP09.phx.gbl...
> I am running Windows XP Home, SP1 integrated, clean install.

> Problem: When I try to create a new account with one particular name I
> get a message saying "The account already exists." I should be able to
> reuse this name as I deleted this user account some days ago but I
> have since found evidence that some traces of it remain as noted
> below.

> 1. the users logon picture file (username.bmp) still exists in folder
> C:\Documents and Settings\All Users\Application Data\Microsoft\User
> Account Pictures.
> 2. When I do a Copy Profile, this username appears on the list titled
> "Select user or group". See note 1 below.

> Other than the two items noted above, I see no other traces of this
> username. The folder is gone from c:\documents and settings\username.
> This name does not appear in Control Panel > User Accounts. This name
> does not appear in Run "control userpasswords2". This name does not
> appear in the registry, per search.

> In addition to wanting to remove any remains of this old account, this
> is the name of the computer owner and I would like to create a new
> account using this name.

> I ran the Registry Cleaner in the latest version of www.jv16.org Power
> Tools in the hopes it might remove the remnants, but the problem
> persists.

> I tried deleting the picture file mentioned about, and restarting, but
> no change, the problem persists. So I restored this remnant until I
> get a proper procedure for this.

> Does anyone know what I can do to delete the remnants of this old user
> account? Any ideas appreciated.

> Thank you, Lilla

> Note 1.
> Copy Profile Procedure. The instruction below tells how I get the list
> that includes an old/deleted user name that is stuck in my system and
> I don't know how to remove it!

> First, log in with an account having administrator privileges that is
> not the account you want to copy the settings to or from.

> ·        R-Click My Computer > Properties > Advanced Tab
> ·        In the User Profiles section, click the "Settings" button.
> ·        Select the user profile you want to copy from, click "Copy
> To" button.
> ·        In the Copy To box, click the Browse button and navigate to
> the location you want to copy to, most likely C:\documents and
> settings\<newly created user>.
> ·        In the "Permitted to use" section, click the "Change" button.
> ·        Click the "Advanced" button.
> ·        Click the "Find Now" button.
> ·        A window titled "Select User or Group" is displayed, with a
> column titled "Name(RDN)".

> PROBLEM: It is this list that contains the user name that has been
> deleted, as explained above I am not able to remove the remnants of
> this user.

> ·        Select the new user.  Click OK and the profile/settings will
> be copied to the new user account and permission to the files will be
> granted.