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Robert Orleth [MS]  
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 More options 4 Apr 2002, 22:48
Newsgroups: microsoft.public.windowsxp.print_fax
From: "Robert Orleth [MS]" <rorl...@online.microsoft.com>
Date: Thu, 4 Apr 2002 13:46:05 -0800
Local: Thurs 4 Apr 2002 22:46
Subject: Re: Add Printer
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Interesting. I assume you get the error when installing *any* printer. Can
you try the following: from the start menu, select "Run...". Enter "cmd /k
del %windir%\inf\printupg.pnf" (which deletes printupg.pnf which is the
binary version of printupg.inf, which will be automatically regenerated when
needed). I've seen this binary version getting corrupted before.

Please let us know whether that fixes the problem. If not, please provide
further details, what printer, what driver and on what port. Thanks,

  Robert

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"Stan Hudecki" <shude...@shaw.ca> wrote in message

news:e$CLPnB3BHA.2400@tkmsftngp02...
> We recently purchased a new computer that had XP already installed. If we
> try to add a printer we get an error message that says "Operation could
not
> be completed".

> When we got this computer, there was no XP disk? Should I go back to the
> store and try to get one, or is there another way to fix problems in XP
with
> out the disk?

> Stan


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