> Interesting. I assume you get the error when installing *any* printer. Can
> you try the following: from the start menu, select "Run...". Enter "cmd /k
> del %windir%\inf\printupg.pnf" (which deletes printupg.pnf which is the
> binary version of printupg.inf, which will be automatically regenerated
when
> needed). I've seen this binary version getting corrupted before.

> Please let us know whether that fixes the problem. If not, please provide
> further details, what printer, what driver and on what port. Thanks,

>   Robert

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> "Stan Hudecki" <shude...@shaw.ca> wrote in message
> news:e$CLPnB3BHA.2400@tkmsftngp02...
> > We recently purchased a new computer that had XP already installed. If
we
> > try to add a printer we get an error message that says "Operation could
> not
> > be completed".

> > When we got this computer, there was no XP disk? Should I go back to the
> > store and try to get one, or is there another way to fix problems in XP
> with
> > out the disk?

> > Stan