Hello serge,
Thanks for your post.
By default, on SBS 2003 server, there is only switch for Out of Office(OOF) that enable or disable this feature. SBS server will not control individual Out of Office behavior. So, let's first focus on the
problematic user account first.
Start Outlook with the /cleanrules switch, then re-setup the OOF and see if it works. However, before you do that, remember to export your inbox rules via the Export Rules button found within the Options
section of the main Rules and Alerts window.
If the issue still occur, please refer to the following articles to reconfigure and troubleshoot this abnormal OOF issue:
How to use the Out of Office Assistant in Outlook
http://support.microsoft.com/kb/290846/en-us
Troubleshoot the Out of Office Assistant
http://office.microsoft.com/en-us/outlook/HP052422351033.aspx?pid=CH0...
Create a rule to have Exchange Server send an automatic reply:
Have Exchange Server send custom reply messages
http://office.microsoft.com/en-us/outlook/HA010347871033.aspx
More information for your reference:
How to troubleshoot a non-functioning Out of Office message using various tools and techniques including MFCMAPI and MDBVUE32.
http://www.msexchange.org/articles_tutorials/exchange-server-2007/too...
NOTE: The third party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no
way guarantees the accuracy of this third-party contact information.
Hope this helps.
Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support
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