I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM, 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel SRCSATAWB RAID Controller.
My problem is that SBS is unresponsive after I log in. I can click on the icons, but the menus just freeze, all of them. Iv reinstalled 3 times since Friday, still, the same thing. It installs properly, loads updates, configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all latest from Intel) and all the while the machine is workin well. I configure my DHCP etc. When I finish all of that, with a couple of restarts in between, and try yo use the server again, it just becomes unresponvise. I cant get the Netowrk Properties, I cant load the Services page, Task Manager loads but also frezees... But there is activity on the server. If I restart in Safe Mode, everthing works normally, no problem.
Any messages? Anything in the event logs that might help? You can see them in safe mode.
If you run msconfig and uncheck everything that is not MS and restart - called a "clean boot", any help? If so, you can start them back using the 50-50 rule until you find it.
How big is the system partition, and what is the amount of free space?
Avoid any network or video driver updates that come via automatic updates.
- Larry Please post the resolution to your issue so others may benefit - Get Your SBS Health Check at www.sbsbpa.com
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB > RAM, 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also > the Intel SRCSATAWB RAID Controller.
> My problem is that SBS is unresponsive after I log in. I can click on > the icons, but the menus just freeze, all of them. Iv reinstalled 3 > times since Friday, still, the same thing. It installs properly, loads > updates, configures Exchange, the works! I load NOD32, Chipset, VGA > drivers (all latest from Intel) and all the while the machine is > workin well. I configure my DHCP etc. When I finish all of that, with > a couple of restarts in between, and try yo use the server again, it > just becomes unresponvise. I cant get the Netowrk Properties, I cant > load the Services page, Task Manager loads but also frezees... But > there is activity on the server. If I restart in Safe Mode, everthing > works normally, no problem.
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB > RAM, 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also > the Intel SRCSATAWB RAID Controller.
> My problem is that SBS is unresponsive after I log in. I can click on > the icons, but the menus just freeze, all of them. Iv reinstalled 3 > times since Friday, still, the same thing. It installs properly, loads > updates, configures Exchange, the works! I load NOD32, Chipset, VGA > drivers (all latest from Intel) and all the while the machine is > workin well. I configure my DHCP etc. When I finish all of that, with > a couple of restarts in between, and try yo use the server again, it > just becomes unresponvise. I cant get the Netowrk Properties, I cant > load the Services page, Task Manager loads but also frezees... But > there is activity on the server. If I restart in Safe Mode, everthing > works normally, no problem.
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB > RAM, > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel > SRCSATAWB RAID Controller.
> My problem is that SBS is unresponsive after I log in. I can click on the > icons, but the menus just freeze, all of them. Iv reinstalled 3 times > since > Friday, still, the same thing. It installs properly, loads updates, > configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all > latest from Intel) and all the while the machine is workin well. I > configure > my DHCP etc. When I finish all of that, with a couple of restarts in > between, > and try yo use the server again, it just becomes unresponvise. I cant get > the > Netowrk Properties, I cant load the Services page, Task Manager loads but > also frezees... But there is activity on the server. If I restart in Safe > Mode, everthing works normally, no problem.
I had the very same symptoms that appeared after one week of SBS 2008 standard (no sp2 at that time) that was in production, when after one week was rebooted and on reboot the exact same symptoms appeared. Luckily the server was rebooted late evening and an all night trying to make this work by 7am that avoided any down time for the client otherwise atleast one day of downtime on a new install within one week.
Here is what you can do, reboot in safe mode, go into msconfig, startup tab, and click on disbale all non-microsoft services, then reboot in normal mode. If the server behaves normal then it's one of those services that were disabled, start them one by one and reboot to find out which one is the culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was causing it. This is still an unresolved issue at my end where I had to run the server with all trend micro services disabled for a while, at this time the trend micro messaging services is not installed, two exchange services are delayed start to be able to run this server. I got help from Trend Micro tier 2 support and also Microsoft support.
I suspect it could the antivirus software, uninstall the antivirus in safe mode and reboot to see if that takes care of it.
> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM, > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel > SRCSATAWB RAID Controller.
> My problem is that SBS is unresponsive after I log in. I can click on the > icons, but the menus just freeze, all of them. Iv reinstalled 3 times since > Friday, still, the same thing. It installs properly, loads updates, > configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all > latest from Intel) and all the while the machine is workin well. I configure > my DHCP etc. When I finish all of that, with a couple of restarts in between, > and try yo use the server again, it just becomes unresponvise. I cant get the > Netowrk Properties, I cant load the Services page, Task Manager loads but > also frezees... But there is activity on the server. If I restart in Safe > Mode, everthing works normally, no problem.
I should have mentoned - as soon as you log in to the server start two or three DOS windows from "start-run", I relied on the dos windows to be able to shutdown the server gracefully. If I started the "services.msc" from the dos windows it froze the dos window and also did not open the services windows, so if your dos window freezes you still have a couple more to rely on to shutdown the server gracefully with the shutdown command.
"Jasminder Rai" wrote: > I had the very same symptoms that appeared after one week of SBS 2008 > standard (no sp2 at that time) that was in production, when after one week > was rebooted and on reboot the exact same symptoms appeared. Luckily the > server was rebooted late evening and an all night trying to make this work by > 7am that avoided any down time for the client otherwise atleast one day of > downtime on a new install within one week.
> Here is what you can do, reboot in safe mode, go into msconfig, startup tab, > and click on disbale all non-microsoft services, then reboot in normal mode. > If the server behaves normal then it's one of those services that were > disabled, start them one by one and reboot to find out which one is the > culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was > causing it. This is still an unresolved issue at my end where I had to run > the server with all trend micro services disabled for a while, at this time > the trend micro messaging services is not installed, two exchange services > are delayed start to be able to run this server. I got help from Trend Micro > tier 2 support and also Microsoft support.
> I suspect it could the antivirus software, uninstall the antivirus in safe > mode and reboot to see if that takes care of it.
> > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM, > > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel > > SRCSATAWB RAID Controller.
> > My problem is that SBS is unresponsive after I log in. I can click on the > > icons, but the menus just freeze, all of them. Iv reinstalled 3 times since > > Friday, still, the same thing. It installs properly, loads updates, > > configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all > > latest from Intel) and all the while the machine is workin well. I configure > > my DHCP etc. When I finish all of that, with a couple of restarts in between, > > and try yo use the server again, it just becomes unresponvise. I cant get the > > Netowrk Properties, I cant load the Services page, Task Manager loads but > > also frezees... But there is activity on the server. If I restart in Safe > > Mode, everthing works normally, no problem.
Jasminder Rai wrote: > I had the very same symptoms that appeared after one week of SBS 2008 > standard (no sp2 at that time) that was in production, when after one week > was rebooted and on reboot the exact same symptoms appeared. Luckily the > server was rebooted late evening and an all night trying to make this work by > 7am that avoided any down time for the client otherwise atleast one day of > downtime on a new install within one week.
> Here is what you can do, reboot in safe mode, go into msconfig, startup tab, > and click on disbale all non-microsoft services, then reboot in normal mode. > If the server behaves normal then it's one of those services that were > disabled, start them one by one and reboot to find out which one is the > culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was > causing it. This is still an unresolved issue at my end where I had to run > the server with all trend micro services disabled for a while, at this time > the trend micro messaging services is not installed, two exchange services > are delayed start to be able to run this server. I got help from Trend Micro > tier 2 support and also Microsoft support.
> I suspect it could the antivirus software, uninstall the antivirus in safe > mode and reboot to see if that takes care of it.
>> I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM, >> 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel >> SRCSATAWB RAID Controller.
>> My problem is that SBS is unresponsive after I log in. I can click on the >> icons, but the menus just freeze, all of them. Iv reinstalled 3 times since >> Friday, still, the same thing. It installs properly, loads updates, >> configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all >> latest from Intel) and all the while the machine is workin well. I configure >> my DHCP etc. When I finish all of that, with a couple of restarts in between, >> and try yo use the server again, it just becomes unresponvise. I cant get the >> Netowrk Properties, I cant load the Services page, Task Manager loads but >> also frezees... But there is activity on the server. If I restart in Safe >> Mode, everthing works normally, no problem.
I've come across this exact issue with a client. They have SBS 2008 with exchange 07 on the box. What's happening is the exchange services are stuck in a starting/shutting down mode. The only way I've been able to resolve this is by turning off all Trend Worry Free Advanced services in safe mode and disabling the Exchange services. Restarting into windows and then turning on the exchange services. My issue is I can't have Trend troubleshoot it because to restart the server takes nearly 30min, that's another issue becuase the server should be super quick.
So I uninstalled Trend, got it working, put Trend back on and it worked for approximately 3 days and now email isn't working but everything else is.
"Jasminder Rai" wrote: > I should have mentoned - as soon as you log in to the server start two or > three DOS windows from "start-run", I relied on the dos windows to be able to > shutdown the server gracefully. If I started the "services.msc" from the dos > windows it froze the dos window and also did not open the services windows, > so if your dos window freezes you still have a couple more to rely on to > shutdown the server gracefully with the shutdown command.
> "Jasminder Rai" wrote:
> > I had the very same symptoms that appeared after one week of SBS 2008 > > standard (no sp2 at that time) that was in production, when after one week > > was rebooted and on reboot the exact same symptoms appeared. Luckily the > > server was rebooted late evening and an all night trying to make this work by > > 7am that avoided any down time for the client otherwise atleast one day of > > downtime on a new install within one week.
> > Here is what you can do, reboot in safe mode, go into msconfig, startup tab, > > and click on disbale all non-microsoft services, then reboot in normal mode. > > If the server behaves normal then it's one of those services that were > > disabled, start them one by one and reboot to find out which one is the > > culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was > > causing it. This is still an unresolved issue at my end where I had to run > > the server with all trend micro services disabled for a while, at this time > > the trend micro messaging services is not installed, two exchange services > > are delayed start to be able to run this server. I got help from Trend Micro > > tier 2 support and also Microsoft support.
> > I suspect it could the antivirus software, uninstall the antivirus in safe > > mode and reboot to see if that takes care of it.
> > > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM, > > > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel > > > SRCSATAWB RAID Controller.
> > > My problem is that SBS is unresponsive after I log in. I can click on the > > > icons, but the menus just freeze, all of them. Iv reinstalled 3 times since > > > Friday, still, the same thing. It installs properly, loads updates, > > > configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all > > > latest from Intel) and all the while the machine is workin well. I configure > > > my DHCP etc. When I finish all of that, with a couple of restarts in between, > > > and try yo use the server again, it just becomes unresponvise. I cant get the > > > Netowrk Properties, I cant load the Services page, Task Manager loads but > > > also frezees... But there is activity on the server. If I restart in Safe > > > Mode, everthing works normally, no problem.
> I've come across this exact issue with a client. They have SBS 2008 with > exchange 07 on the box. What's happening is the exchange services are > stuck > in a starting/shutting down mode. The only way I've been able to resolve > this > is by turning off all Trend Worry Free Advanced services in safe mode and > disabling the Exchange services. Restarting into windows and then turning > on > the exchange services. My issue is I can't have Trend troubleshoot it > because > to restart the server takes nearly 30min, that's another issue becuase the > server should be super quick.
> So I uninstalled Trend, got it working, put Trend back on and it worked > for > approximately 3 days and now email isn't working but everything else is.
> Any help appreciated.
> "Jasminder Rai" wrote:
>> I should have mentoned - as soon as you log in to the server start two or >> three DOS windows from "start-run", I relied on the dos windows to be >> able to >> shutdown the server gracefully. If I started the "services.msc" from the >> dos >> windows it froze the dos window and also did not open the services >> windows, >> so if your dos window freezes you still have a couple more to rely on to >> shutdown the server gracefully with the shutdown command.
>> "Jasminder Rai" wrote:
>> > I had the very same symptoms that appeared after one week of SBS 2008 >> > standard (no sp2 at that time) that was in production, when after one >> > week >> > was rebooted and on reboot the exact same symptoms appeared. Luckily >> > the >> > server was rebooted late evening and an all night trying to make this >> > work by >> > 7am that avoided any down time for the client otherwise atleast one day >> > of >> > downtime on a new install within one week.
>> > Here is what you can do, reboot in safe mode, go into msconfig, startup >> > tab, >> > and click on disbale all non-microsoft services, then reboot in normal >> > mode. >> > If the server behaves normal then it's one of those services that were >> > disabled, start them one by one and reboot to find out which one is the >> > culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that >> > was >> > causing it. This is still an unresolved issue at my end where I had to >> > run >> > the server with all trend micro services disabled for a while, at this >> > time >> > the trend micro messaging services is not installed, two exchange >> > services >> > are delayed start to be able to run this server. I got help from Trend >> > Micro >> > tier 2 support and also Microsoft support.
>> > I suspect it could the antivirus software, uninstall the antivirus in >> > safe >> > mode and reboot to see if that takes care of it.
>> > > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with >> > > 4GB RAM, >> > > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the >> > > Intel >> > > SRCSATAWB RAID Controller.
>> > > My problem is that SBS is unresponsive after I log in. I can click on >> > > the >> > > icons, but the menus just freeze, all of them. Iv reinstalled 3 times >> > > since >> > > Friday, still, the same thing. It installs properly, loads updates, >> > > configures Exchange, the works! I load NOD32, Chipset, VGA drivers >> > > (all >> > > latest from Intel) and all the while the machine is workin well. I >> > > configure >> > > my DHCP etc. When I finish all of that, with a couple of restarts in >> > > between, >> > > and try yo use the server again, it just becomes unresponvise. I cant >> > > get the >> > > Netowrk Properties, I cant load the Services page, Task Manager loads >> > > but >> > > also frezees... But there is activity on the server. If I restart in >> > > Safe >> > > Mode, everthing works normally, no problem.
With the issue still unresolved, here is what I have done to keep going: 1. Complete uninstall of the Trend Micro from add remove programs. The uninstall does leaves some reminents that have to be cleaned out manually and I don't have a full list of all registry entries and others. But the add remove program did bring the server back to normal operation and it did feel much better to login to the server that behaved normal. 2. Trend has three components (i) master security server (ii) messaging security server (iii) client server security agent. First installed only the trend's master security server and none of the other components. As this problem in my case starts after a reboot, not after the install as it didn't ask to reboot. I manually rebooted after the install. 3. On reboot one of the symptoms reappeared, which is the (i) Exchange information store and Exchange System attendent do not start and have to be started manually from services. I stopped at this point to not install the other two components as it was clearly the partial symptoms that reappeared. After a week did another couple of reboot and the behaviour was consistent with these two exchagne services not starting. Please note that mostly it's both these services that don't start but sometimes it's only the Exchange information store that doesn't start on reboot. 4. After some thinking I got bold to install the client server security agent on the server too, but not the Messaging server. Plus set the two exchange services to start up type of "delayed start". Now on reboot it still takes a little while for those two exchange services to start (they say "starting" for a little while sometimes even upto 5 minutes or so) but indeed they do start with this work around. 5. Decided not to install the messaging component as we use www.mxlogic.com service for email to pass through. BTW, the sp1 to trend was applied that came out on oct.16th and also the firewall was turned off for desktop/server after this sp1 install. Also smartscan was disabled (after installing sp1). 6. With the above, things seem to be working. It appears to me, something somewhere that Trend Micro and Microsoft need to work out is not in place. The memory dump provided to Trend Mico didn't bring out anything. It also appears to me this combo of sbs2008 and Trend Micro WFBS 6 is a hit and miss. I have another very similar setup with no issues, that is HP ML350, 12gb ram, 6 physical drives with 3 mirrors. Do I want to gamble more of WFBS 6 and SBS2008, or is there another antivirus that will play well? Trend Micro support is monday to friday business hours. The server reboot they want done can usually be done after hours only (and client starts to wonder why do you need that many reboots) and if the problem reappears? Yes you can buy premium support to keep you covered 24x7. Anyone had such drastic issue with Symanec Antivirus, maybe that should be on my list next for better experience.
"gfknapp" wrote: > I've come across this exact issue with a client. They have SBS 2008 with > exchange 07 on the box. What's happening is the exchange services are stuck > in a starting/shutting down mode. The only way I've been able to resolve this > is by turning off all Trend Worry Free Advanced services in safe mode and > disabling the Exchange services. Restarting into windows and then turning on > the exchange services. My issue is I can't have Trend troubleshoot it because > to restart the server takes nearly 30min, that's another issue becuase the > server should be super quick.
> So I uninstalled Trend, got it working, put Trend back on and it worked for > approximately 3 days and now email isn't working but everything else is.
> Any help appreciated.
> "Jasminder Rai" wrote:
> > I should have mentoned - as soon as you log in to the server start two or > > three DOS windows from "start-run", I relied on the dos windows to be able to > > shutdown the server gracefully. If I started the "services.msc" from the dos > > windows it froze the dos window and also did not open the services windows, > > so if your dos window freezes you still have a couple more to rely on to > > shutdown the server gracefully with the shutdown command.
> > "Jasminder Rai" wrote:
> > > I had the very same symptoms that appeared after one week of SBS 2008 > > > standard (no sp2 at that time) that was in production, when after one week > > > was rebooted and on reboot the exact same symptoms appeared. Luckily the > > > server was rebooted late evening and an all night trying to make this work by > > > 7am that avoided any down time for the client otherwise atleast one day of > > > downtime on a new install within one week.
> > > Here is what you can do, reboot in safe mode, go into msconfig, startup tab, > > > and click on disbale all non-microsoft services, then reboot in normal mode. > > > If the server behaves normal then it's one of those services that were > > > disabled, start them one by one and reboot to find out which one is the > > > culprit. In my case it was the Trend Micro Worry Free 6.0 Advanced that was > > > causing it. This is still an unresolved issue at my end where I had to run > > > the server with all trend micro services disabled for a while, at this time > > > the trend micro messaging services is not installed, two exchange services > > > are delayed start to be able to run this server. I got help from Trend Micro > > > tier 2 support and also Microsoft support.
> > > I suspect it could the antivirus software, uninstall the antivirus in safe > > > mode and reboot to see if that takes care of it.
> > > > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB RAM, > > > > 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also the Intel > > > > SRCSATAWB RAID Controller.
> > > > My problem is that SBS is unresponsive after I log in. I can click on the > > > > icons, but the menus just freeze, all of them. Iv reinstalled 3 times since > > > > Friday, still, the same thing. It installs properly, loads updates, > > > > configures Exchange, the works! I load NOD32, Chipset, VGA drivers (all > > > > latest from Intel) and all the while the machine is workin well. I configure > > > > my DHCP etc. When I finish all of that, with a couple of restarts in between, > > > > and try yo use the server again, it just becomes unresponvise. I cant get the > > > > Netowrk Properties, I cant load the Services page, Task Manager loads but > > > > also frezees... But there is activity on the server. If I restart in Safe > > > > Mode, everthing works normally, no problem.
Thanx for the responses guys. The last reinstall I did, when got to the desktop, I ONLY installed IE8 and restarted. The machine came back to the exact same problem. I check on the SBS Console (that was the only thing I could access) and certain services had stopped namely, The Windows Update Service, Background Inteligent Transfer Service, DHCP Service, KtRm for distribution Trasnaction Coordinator, The Distributed Transaction Coordinator, Windows Remote Management and a cpl of Exchange servies. I switched off the machine, even unpluggin it. When I powered it up again, it was working fine, even prompted me to install new hardware. I installed NOD 32 (incuding the exceptions Eset gave me) and when I tried to install the chipset (latest from Intel's website), the installation failed. Upon restarting, the server was frozen again. Havent tried it again ever since... :-)
"Larry Struckmeyer[SBS-MVP]" wrote: > Also.... you will be a bit sluggish with only 4 GB RAM, but this would not > cause the lack of response you are seeing.
> - > Larry > Please post the resolution to your > issue so others may benefit > - > Get Your SBS Health Check at > www.sbsbpa.com
> > Hi Guys
> > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB > > RAM, 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also > > the Intel SRCSATAWB RAID Controller.
> > My problem is that SBS is unresponsive after I log in. I can click on > > the icons, but the menus just freeze, all of them. Iv reinstalled 3 > > times since Friday, still, the same thing. It installs properly, loads > > updates, configures Exchange, the works! I load NOD32, Chipset, VGA > > drivers (all latest from Intel) and all the while the machine is > > workin well. I configure my DHCP etc. When I finish all of that, with > > a couple of restarts in between, and try yo use the server again, it > > just becomes unresponvise. I cant get the Netowrk Properties, I cant > > load the Services page, Task Manager loads but also frezees... But > > there is activity on the server. If I restart in Safe Mode, everthing > > works normally, no problem.
The machine will run 8GB RAM by the end of the week, my suppliers just didnt have stock. And to Susan, I have been unchecking IPv6, none of my devices use it. And I cant configure it at all, Im not familiar with it at all. The first few times I had this server working, I had not rebooted it since SBS finished installin. And it worked for hours without freezing. I had practically configured everything I needed to, just had to start puttin users on the domain. It was until I restarted, that it came back frozen! And al the times I was reintstallin it, it did just that. After the installation was done, I would immediately start configuring it, installin drivers, chipset, antivirus, settin up the network, with no restart in between. Until after a couple of hours, I restart and the damn thing is frozen!
"Larry Struckmeyer[SBS-MVP]" wrote: > Also.... you will be a bit sluggish with only 4 GB RAM, but this would not > cause the lack of response you are seeing.
> - > Larry > Please post the resolution to your > issue so others may benefit > - > Get Your SBS Health Check at > www.sbsbpa.com
> > Hi Guys
> > I have a SBS 2008 Standard SP2 installed on an Intel S3420GP, with 4GB > > RAM, 2x500GB HDDs on a mirror and 2 x 1TB stand alones. There is also > > the Intel SRCSATAWB RAID Controller.
> > My problem is that SBS is unresponsive after I log in. I can click on > > the icons, but the menus just freeze, all of them. Iv reinstalled 3 > > times since Friday, still, the same thing. It installs properly, loads > > updates, configures Exchange, the works! I load NOD32, Chipset, VGA > > drivers (all latest from Intel) and all the while the machine is > > workin well. I configure my DHCP etc. When I finish all of that, with > > a couple of restarts in between, and try yo use the server again, it > > just becomes unresponvise. I cant get the Netowrk Properties, I cant > > load the Services page, Task Manager loads but also frezees... But > > there is activity on the server. If I restart in Safe Mode, everthing > > works normally, no problem.
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