Hello Steven,
Thanks for your post.
Based on research and experience, this kind of error usually caused 3rd party services or applications that preventing the computer from shutting down. First of all, I suggest
you try a Clean Boot on the SBS server.
Clean boot
=================
Let's disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please
perform the following steps:
1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC) window.
2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3. Click the "Startup" tab, click "Disable All" and click "OK".
Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility
when Windows starts" box and click OK.
Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry
is causing the issue.
For more information about this step, please refer to the following KB article:
How to perform a Clean Boot in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;310353
Hope this helps.
Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support
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