Sorry for the future date posting--I downloaded a program that probably fixed the problem for the purposes of this newsgroup but then it set my computer clock 9 hours in the future.
I recently purchased and attached a Western Digital external drive to my computer. Somehow it's software was installed on my C Drive. The problem is the software has reconfigured my computer. There's a WD logo over the D Drive in My Computer. Left double clicking on the icon brings up the Western Digital Installer that contains trial software. If I click on Cancel, the Installer closes. The only way to access the drive is to right click on the icon and left click on Open. I've deleted every Western Digital file I could find on both C and D drives as well as in the registry. The only thing it did was make it impossible to open the D drive by left double clicking. When I reboot after deleting those files, I get the Windows icon you see on files without a program associated with opening it, like you see with Temp files.
The reason why I'm posting this is because WD tech support has been no help at all--they've never seen this problem before and I'm betting no one here has seen it. I guess what I'm asking is where else in the registry would I look for keys that would control access to internal drives? If I can't find an answer here my only other option is to reformat the drive. If I do reformat, it is better to do it in DOS or in Windows?
I'm also cross posting this to the Win2000.file_system newsgroup. -- DaffyDŽ
If I Knew Where I Was I'd Be There Now--just 9 hours earlier
To do a clean install, either boot the Windows 2000 install CD-Rom or setup disks. The set of four install disks can be created from your Windows 2000 CD-Rom; change to the \bootdisk directory on the CD-Rom and execute makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the prompts.
(Note: If your drive controller is not natively supported then you'll want to boot the Windows 2000 install CD-Rom. Then *F6* very early and very important (at setup is inspecting your system) in the setup to prevent drive controller detection, and select S to specify additional drivers. Then later you'll be prompted to insert the manufacturer supplied Windows 2000 driver for your drive controller in drive "A")
Setup inspects your computer's hardware configuration and then begins to install the Setup and driver files. When the Windows 2000 Professional screen appears, press ENTER to set up Windows 2000 Professional.
Read the license agreement, and then press the F8 key to accept the terms of the license agreement and continue the installation.
When the Windows 2000 Professional Setup screen appears, all the existing partitions and the unpartitioned spaces are listed for each physical hard disk. Use the ARROW keys to select the partitions Press D to delete an existing partition, If you press D to delete an existing partition, you must then press L (or press ENTER, and then press L if it is the System partition) to confirm that you want to delete the partition. Repeat this step for each of the existing partitions When all the partitions are deleted press F3 to exit setup, (to avoid unexpected drive letter assignments with your new install) then restart the pc then when you get to this point in setup again select the unpartitioned space, and then press C to create a new partition and specify the size (if required). Windows will by default use all available space.
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
Thanks, Dave. How do I know if my drive controller is natively supported? I never came across this when installing Windows 98 SE so I'm not sure if I need to press F6.
"Dave Patrick" <DSPatr...@nospam.gmail.com> wrote in message
> To do a clean install, either boot the Windows 2000 install CD-Rom or setup > disks. The set of four install disks can be created from your Windows 2000 > CD-Rom; change to the \bootdisk directory on the CD-Rom and execute > makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the > prompts.
> (Note: If your drive controller is not natively supported then you'll want > to boot the Windows 2000 install CD-Rom. Then *F6* very early and very > important (at setup is inspecting your system) in the setup to prevent drive > controller detection, and select S to specify additional drivers. Then later > you'll be prompted to insert the manufacturer supplied Windows 2000 driver > for your drive controller in drive "A")
> Setup inspects your computer's hardware configuration and then begins to > install the Setup and driver files. When the Windows 2000 Professional > screen appears, press ENTER to set up Windows 2000 Professional.
> Read the license agreement, and then press the F8 key to accept the terms of > the license agreement and continue the installation.
> When the Windows 2000 Professional Setup screen appears, all the existing > partitions and the unpartitioned spaces are listed for each physical hard > disk. Use the ARROW keys to select the partitions Press D to delete an > existing partition, If you press D to delete an existing partition, you must > then press L (or press ENTER, and then press L if it is the System > partition) to confirm that you want to delete the partition. Repeat this > step for each of the existing partitions When all the partitions are deleted > press F3 to exit setup, (to avoid unexpected drive letter assignments with > your new install) then restart the pc then when you get to this point in > setup again select the unpartitioned space, and then press C to create a new > partition and specify the size (if required). Windows will by default use > all available space.
> Be sure to apply SP4 and these two below to your new install before > connecting to any network. Internet included. (sasser, msblast)
> Dave Patrick ....Please no email replies - reply in newsgroup. > Microsoft Certified Professional > Microsoft MVP [Windows] > http://www.microsoft.com/protect
> "DaffyDŽ" wrote: > <snip> > If I do > > reformat, it is better to do it in DOS or in Windows?
> > I'm also cross posting this to the Win2000.file_system newsgroup. > > -- > > DaffyDŽ
> > If I Knew Where I Was I'd Be There Now--just 9 hours earlier
"DaffyDŽ" <daf...@woohoo.com> wrote in message news:#TtOpJqGJHA.468@TK2MSFTNGP06.phx.gbl... > Sorry for the future date posting--I downloaded a program that probably > fixed the problem for the purposes of this newsgroup but then it set my > computer clock 9 hours in the future.
See below.
> I recently purchased and attached a Western Digital external drive to my > computer. Somehow it's software was installed on my C Drive. The problem is > the software has reconfigured my computer. There's a WD logo over the D > Drive in My Computer. Left double clicking on the icon brings up the Western > Digital Installer that contains trial software.
<snip>
See if there is a "D:\autorun.inf" file. If so, rename or delete it.
Run the program, click "Browse" and unzip the files to the "c:\windows" or "c:\winnt" folder. Click "Start", "Run", type "tzedit" into the "Open" box and click "OK". Highlight "GMT -8:00", click "Edit" and make sure it looks something like the following. You may need to temporarily change the time zone for any changes to take effect.
Setup process will generally let you know. More than likely standard IDE which windows knows about natively.
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect
"DaffyDŽ" wrote: > Thanks, Dave. How do I know if my drive controller is natively supported? > I > never came across this when installing Windows 98 SE so I'm not sure if I > need to press F6.
> Sorry for the future date posting--I downloaded a program that probably > fixed the problem for the purposes of this newsgroup but then it set my > computer clock 9 hours in the future.
See below.
> I recently purchased and attached a Western Digital external drive to my > computer. Somehow it's software was installed on my C Drive. The problem is > the software has reconfigured my computer. There's a WD logo over the D > Drive in My Computer. Left double clicking on the icon brings up the Western > Digital Installer that contains trial software.
<snip>
See if there is a "D:\autorun.inf" file. If so, rename or delete it.
I did find it and rename it. Do I reboot for any changes to take place? The problem resides in a folder called wd_windows_tools which has a file called WDSetup.exe. According to tech support at Western Digital, this file and the folder, autorun.inf are not supposed to be on the D Drive. I still have no idea how they got there. As I told Dave, I will probably need to reformat the drive.
Run the program, click "Browse" and unzip the files to the "c:\windows" or "c:\winnt" folder. Click "Start", "Run", type "tzedit" into the "Open" box and click "OK". Highlight "GMT -8:00", click "Edit" and make sure it looks something like the following. You may need to temporarily change the time zone for any changes to take effect.
Thanks Ben. It was already on this computer in C:\Program Files. It won't start by using the Open box. I need to go the program folder and click on the .exe file.
