1. Search, search search:
This is Google, after all. Please take a little bit of time to search
over the archives, the Maps Help Center (http://maps.google.com/
support), and this group's FAQ - link found in our welcome message -
before you post your question. Your guides and super users have spent
lots of time generating useful information in both places, especially
regarding common questions on ranking, categories and reviews.

2. Be detailed:
The more information you provide off the bat, the more quickly we'll
be able to troubleshoot your questions. Make sure to include the
following details:

- A description of the exact problem
- Steps we can take to reproduce it, including a link to the search
results
- What should be happening (instead of what is happening)
- Your full business name, address and phone number (both incorrect
and correct)
- As a bonus, a direct link to your business listing. To generate
this link, right-click on the name of the business listing, and
select
"Copy Link Location" (Firefox) or "Copy shortcut (IE). Then paste
this
link into your question.

3. Avoid multi-posting:
Be considerate of each other and of those who want to help you. We can
track and answer your
questions better if you only post it once. Feel free to create two
posts if you have two separate questions.

Disclaimer: If you don't receive a response in a week, first make sure
that the answer to your question isn't in the Maps Help Center (http://
maps.google.com/support). Still hasn't been answered? Feel free to
post again and let us know that you've already read through all the
help resources and still haven't found a solution.