In message of 7 Sep, Chris de Cordova <decord...@ukgateway.net> wrote:
> trying to login - can't.
> anyone know why?
> OK on PC
Works OK here on NetSurf dev of 4 Aug 2008.
But something may be doing you a favour as, until I turned off all e-mail communications, Genes Reunited were sending me trunker loads of rubbish mail. They sounded absolutely desparate for paying customers.
-- Tim Powys-Lybbe t...@powys.org For a miscellany of bygones: http://powys.org/
Chris de Cordova wrote: > trying to login - can't.
> anyone know why?
> OK on PC
Who knows, you supplied almost no relevant information. In particular:
- The URL to "genesreunited", which presumably is a website. - What "OK on PC" means. i.e, which browser and OS. - What "can't" means. Presumably some unnamed browser on RISC OS, and you don't say what happened when you tried. - Version of RISC OS for good measure. - For even better measure, a meaningful topic, and a more appropriate group, probably .apps or .networking.
> Chris de Cordova wrote: > > trying to login - can't.
> > anyone know why?
> > OK on PC
> Who knows, you supplied almost no relevant information. In particular:
> - The URL to "genesreunited", which presumably is a website. > - What "OK on PC" means. i.e, which browser and OS. > - What "can't" means. Presumably some unnamed browser on RISC OS, and > you don't say what happened when you tried. > - Version of RISC OS for good measure. > - For even better measure, a meaningful topic, and a more appropriate > group, probably .apps or .networking.
> All good bug reporting measures, of course.
So he needed an expert to help him.
At least I am expert enough here to know what he was talking about. Though my view is that he is wasting his time, but then I may be biased from sad experience of the firm.
-- Tim Powys-Lybbe t...@powys.org For a miscellany of bygones: http://powys.org/
In article <834032db4f....@south-frm.demon.co.uk>, Tim Powys-Lybbe <t...@powys.org> wrote:
> So he needed an expert to help him.
Or 'she' perhaps?
John
-- John Williams, Brittany, Northern France - no attachments to these addresses! Non-RISC OS posters change user to johnrwilliams or put 'risc' in subject for reliable contact! Who is John Williams? http://www.picindex.info/author/ Somewhere nice to stay in Brittany? http://petit.four.free.fr/visitors/locate
Tim Powys-Lybbe wrote: > In message of 7 Sep, Peter Naulls <pe...@chocky.org> wrote:
>> Chris de Cordova wrote: >>> trying to login - can't.
>>> anyone know why?
>>> OK on PC
>> Who knows, you supplied almost no relevant information. In particular:
>> - The URL to "genesreunited", which presumably is a website. >> - What "OK on PC" means. i.e, which browser and OS. >> - What "can't" means. Presumably some unnamed browser on RISC OS, and >> you don't say what happened when you tried. >> - Version of RISC OS for good measure. >> - For even better measure, a meaningful topic, and a more appropriate >> group, probably .apps or .networking.
>> All good bug reporting measures, of course.
> So he needed an expert to help him.
> At least I am expert enough here to know what he was talking about. > Though my view is that he is wasting his time, but then I may be biased > from sad experience of the firm.
She, I believe, but I'm unsure what your point is. Getting an answer to a problem requires at least some very basic due diligence on the part of the person reporting a problem. Otherwise there's very little the "expert" can do without guessing - and that's a waste of everyone's time.
I'm of course referring to effective bug reporting guidelines, which have been posted here plenty of times. The worst bug reporting that you can give a developer is "it doesn't work".
In article <4fdb33eae0UCE...@tiscali.co.uk>, John Williams
(News) <UCE...@tiscali.co.uk> wrote: > In article <834032db4f....@south-frm.demon.co.uk>, Tim > Powys-Lybbe <t...@powys.org> wrote: > > So he needed an expert to help him. > Or 'she' perhaps?
Not perhaps, definitely!
-- Russell http://www.russell-hafter-holidays.co.uk Russell Hafter Holidays E-mail to enquiries at our domain Holiday specialists for Germany, Alsace, Austria, Belgium, Luxembourg, Czech Republic
In article <4fdb3dbe3aSpam...@argonet.co.uk>, Stuart <Spam...@argonet.co.uk> wrote:
> > Or 'she' perhaps? > She certainly, I've met her several times!
Me too - I was being polite!
John
-- John Williams, Brittany, Northern France - no attachments to these addresses! Non-RISC OS posters change user to johnrwilliams or put 'risc' in subject for reliable contact! Who is John Williams? http://www.picindex.info/author/ Somewhere nice to stay in Brittany? http://petit.four.free.fr/visitors/locate
> Tim Powys-Lybbe wrote: > > In message of 7 Sep, Peter Naulls <pe...@chocky.org> wrote:
> >> Chris de Cordova wrote: > >>> trying to login - can't.
> >>> anyone know why?
> >>> OK on PC
> >> Who knows, you supplied almost no relevant information. In particular:
> >> - The URL to "genesreunited", which presumably is a website. > >> - What "OK on PC" means. i.e, which browser and OS. > >> - What "can't" means. Presumably some unnamed browser on RISC OS, and > >> you don't say what happened when you tried. > >> - Version of RISC OS for good measure. > >> - For even better measure, a meaningful topic, and a more appropriate > >> group, probably .apps or .networking.
> >> All good bug reporting measures, of course.
> > So he needed an expert to help him.
> > At least I am expert enough here to know what he was talking about. > > Though my view is that he is wasting his time, but then I may be biased > > from sad experience of the firm.
> She, I believe, but I'm unsure what your point is. Getting an answer > to a problem requires at least some very basic due diligence > on the part of the person reporting a problem. Otherwise there's > very little the "expert" can do without guessing - and that's a waste > of everyone's time.
> I'm of course referring to effective bug reporting guidelines, which > have been posted here plenty of times. The worst bug reporting > that you can give a developer is "it doesn't work".
My point is quite simple: a person with appropriate expertise can sometimes see fairly accurately what is being said. So there is no need to go for any fault reporting interrogation.
Similarly I would expect that for some Unix problems you could very quickly pick up what they were saying whereas I, who have no Unix expertise, would have no idea.
Politely, you did not know enough to work out what the problem was. So you would have been better keeping quiet?
<ducks and puts on flame protection suit>
-- Tim Powys-Lybbe t...@powys.org For a miscellany of bygones: http://powys.org/
Tim Powys-Lybbe wrote: > In message of 7 Sep, Peter Naulls <pe...@chocky.org> wrote: > Politely, you did not know enough to work out what the problem was. So > you would have been better keeping quiet?
This is exactly the point. No one knew enough to work about what the problem was, unless they wanted to perform a considerable degree of speculation. Again, this is a waste of everyone's time. So we could easily say that _you_ would have been better keeping quiet.