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Chris de Cordova  
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 More options 7 Sep, 18:11
Newsgroups: comp.sys.acorn.misc
From: Chris de Cordova <decord...@ukgateway.net>
Date: Sun, 07 Sep 2008 18:11:53 +0100
Local: Sun 7 Sep 2008 18:11
Subject: genesreunited
trying to login - can't.

anyone know why?

OK on PC

:o((

--
Chris de Cordova

If you think nobody cares about you, try missing a couple of payments.


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Tim Powys-Lybbe  
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 More options 7 Sep, 18:19
Newsgroups: comp.sys.acorn.misc
From: Tim Powys-Lybbe <t...@powys.org>
Date: Sun, 07 Sep 2008 18:19:04 +0100
Local: Sun 7 Sep 2008 18:19
Subject: Re: genesreunited
In message of 7 Sep, Chris de Cordova <decord...@ukgateway.net> wrote:

> trying to login - can't.

> anyone know why?

> OK on PC

Works OK here on NetSurf dev of 4 Aug 2008.

But something may be doing you a favour as, until I turned off all
e-mail communications, Genes Reunited were sending me trunker loads of
rubbish mail.  They sounded absolutely desparate for paying customers.

--
Tim Powys-Lybbe                                          t...@powys.org
             For a miscellany of bygones: http://powys.org/


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Peter Naulls  
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 More options 7 Sep, 18:24
Newsgroups: comp.sys.acorn.misc
From: Peter Naulls <pe...@chocky.org>
Date: Sun, 07 Sep 2008 10:24:06 -0700
Local: Sun 7 Sep 2008 18:24
Subject: Re: genesreunited

Chris de Cordova wrote:
> trying to login - can't.

> anyone know why?

> OK on PC

Who knows, you supplied almost no relevant information.  In particular:

- The URL to "genesreunited", which presumably is a website.
- What "OK on PC" means.  i.e, which browser and OS.
- What "can't" means.  Presumably some unnamed browser on RISC OS, and
you don't say what happened when you tried.
- Version of RISC OS for good measure.
- For even better measure, a meaningful topic, and a more appropriate
group, probably .apps or .networking.

All good bug reporting measures, of course.


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Tim Powys-Lybbe  
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 More options 7 Sep, 19:00
Newsgroups: comp.sys.acorn.misc
From: Tim Powys-Lybbe <t...@powys.org>
Date: Sun, 07 Sep 2008 19:00:00 +0100
Subject: Re: genesreunited
In message of 7 Sep, Peter Naulls <pe...@chocky.org> wrote:

So he needed an expert to help him.

At least I am expert enough here to know what he was talking about.
Though my view is that he is wasting his time, but then I may be biased
from sad experience of the firm.

--
Tim Powys-Lybbe                                          t...@powys.org
             For a miscellany of bygones: http://powys.org/


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John Williams (News)  
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 More options 7 Sep, 19:18
Newsgroups: comp.sys.acorn.misc
From: "John Williams (News)" <UCE...@tiscali.co.uk>
Date: Sun, 07 Sep 2008 20:18:11 +0200
Local: Sun 7 Sep 2008 19:18
Subject: Re: genesreunited
In article <834032db4f....@south-frm.demon.co.uk>,
   Tim Powys-Lybbe <t...@powys.org> wrote:

> So he needed an expert to help him.

Or 'she' perhaps?

John

--
John Williams, Brittany, Northern France - no attachments to these addresses!
Non-RISC OS posters change user to johnrwilliams or put 'risc' in subject
for reliable contact! Who is John Williams? http://www.picindex.info/author/
Somewhere nice to stay in Brittany? http://petit.four.free.fr/visitors/locate


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Peter Naulls  
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 More options 7 Sep, 19:29
Newsgroups: comp.sys.acorn.misc
From: Peter Naulls <pe...@chocky.org>
Date: Sun, 07 Sep 2008 11:29:26 -0700
Local: Sun 7 Sep 2008 19:29
Subject: Re: genesreunited

She, I believe, but I'm unsure what your point is.  Getting an answer
to a problem requires at least some very basic due diligence
on the part of the person reporting a problem.  Otherwise there's
very little the "expert" can do without guessing - and that's a waste
of everyone's time.

I'm of course referring to effective bug reporting guidelines, which
have been posted here plenty of times.  The worst bug reporting
that you can give a developer is "it doesn't work".


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Russell Hafter News  
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 More options 7 Sep, 20:10
Newsgroups: comp.sys.acorn.misc
From: Russell Hafter News <see....@walkingingermany.invalid>
Date: Sun, 07 Sep 2008 20:10:16 +0100
Local: Sun 7 Sep 2008 20:10
Subject: Re: genesreunited
In article <4fdb33eae0UCE...@tiscali.co.uk>, John Williams

(News) <UCE...@tiscali.co.uk> wrote:
> In article <834032db4f....@south-frm.demon.co.uk>, Tim
>    Powys-Lybbe <t...@powys.org> wrote:
> > So he needed an expert to help him.
> Or 'she' perhaps?

Not perhaps, definitely!

--
Russell
http://www.russell-hafter-holidays.co.uk
Russell Hafter Holidays         E-mail to enquiries at our domain
Holiday specialists for Germany, Alsace, Austria, Belgium, Luxembourg, Czech Republic


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John Williams (News)  
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 More options 7 Sep, 21:08
Newsgroups: comp.sys.acorn.misc
From: "John Williams (News)" <UCE...@tiscali.co.uk>
Date: Sun, 07 Sep 2008 22:08:17 +0200
Local: Sun 7 Sep 2008 21:08
Subject: Re: genesreunited
In article <4fdb3dbe3aSpam...@argonet.co.uk>,
   Stuart <Spam...@argonet.co.uk> wrote:

> > Or 'she' perhaps?
> She certainly, I've met her several times!

Me too - I was being polite!

John

--
John Williams, Brittany, Northern France - no attachments to these addresses!
Non-RISC OS posters change user to johnrwilliams or put 'risc' in subject
for reliable contact! Who is John Williams? http://www.picindex.info/author/
Somewhere nice to stay in Brittany? http://petit.four.free.fr/visitors/locate


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Chris de Cordova  
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 More options 7 Sep, 21:29
Newsgroups: comp.sys.acorn.misc
From: Chris de Cordova <decord...@ukgateway.net>
Date: Sun, 07 Sep 2008 21:29:10 +0100
Local: Sun 7 Sep 2008 21:29
Subject: Re: genesreunited
In article <80812edb4f....@south-frm.demon.co.uk>,
   Tim Powys-Lybbe <t...@powys.org> wrote:

> Works OK here on NetSurf dev of 4 Aug 2008.

just me, then

I can get the home page ok but when I enter my details the boxes
empty and I am not logged in.

I wondered if it might be a cookies thing but have no idea how to
enable these ... or perhaps just a RO thing.

Oregano 1, RO 3.7

--
Chris de Cordova

A grenade thrown into a French kitchen would result in Linoleum Blownapart.


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Chris de Cordova  
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 More options 7 Sep, 21:29
Newsgroups: comp.sys.acorn.misc
From: Chris de Cordova <decord...@ukgateway.net>
Date: Sun, 07 Sep 2008 21:29:57 +0100
Local: Sun 7 Sep 2008 21:29
Subject: Re: genesreunited
In article <ga12nn$rn...@aioe.org>,
   Peter Naulls <pe...@chocky.org> wrote:

[Snip]

please killfile me

--
Chris de Cordova

Monday is an awful way to spend 1/7th of your life.


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Tim Powys-Lybbe  
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 More options 7 Sep, 21:16
Newsgroups: comp.sys.acorn.misc
From: Tim Powys-Lybbe <t...@powys.org>
Date: Sun, 07 Sep 2008 21:16:51 +0100
Local: Sun 7 Sep 2008 21:16
Subject: Re: genesreunited
In message of 7 Sep, Peter Naulls <pe...@chocky.org> wrote:

My point is quite simple: a person with appropriate expertise can
sometimes see fairly accurately what is being said.  So there is no need
to go for any fault reporting interrogation.

Similarly I would expect that for some Unix problems you could very
quickly pick up what they were saying whereas I, who have no Unix
expertise, would have no idea.

Politely, you did not know enough to work out what the problem was.  So
you would have been better keeping quiet?

<ducks and puts on flame protection suit>

--
Tim Powys-Lybbe                                          t...@powys.org
             For a miscellany of bygones: http://powys.org/


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Peter Naulls  
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 More options 7 Sep, 23:19
Newsgroups: comp.sys.acorn.misc
From: Peter Naulls <pe...@chocky.org>
Date: Sun, 07 Sep 2008 15:19:41 -0700
Local: Sun 7 Sep 2008 23:19
Subject: Re: genesreunited

Tim Powys-Lybbe wrote:
> In message of 7 Sep, Peter Naulls <pe...@chocky.org> wrote:
> Politely, you did not know enough to work out what the problem was.  So
> you would have been better keeping quiet?

This is exactly the point.  No one knew enough to work about what
the problem was, unless they wanted to perform a considerable
degree of speculation.  Again, this is a waste of everyone's
time.  So we could easily say that _you_ would have been
better keeping quiet.

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