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AWS User group |
On a similar topic - I came across the following interesting article
http://dealarchitect.typepad.com/deal_architect/2008/02/the-mythical-...
He was a little light on the detail between planned and unplanned
jon
On Apr 7, 12:25 pm, Ross Cooney <ross.coo...@gmail.com> wrote:
> There was an EC2 outage this morning...it lasted around an hour and
> The outage didn't really effect us as we have redundancy with our
> The AWS support team were amazing during the outage....they provided
> The Forum is proving a really good way to provide support to EC2
> Well done Amazon, excellent customer service,
> Ross
about "The mythical 99.99% uptime SLA" which I thought might amuse.
It was posted after AWS's first major outage earlier in the year.
outages ;-) But did make a valid point nonetheless.
> Hi,
> effected around 25% of our instances. The issue lasted 56 minutes. The
> issue was odd as it was not a full outage...just the public IP address
> of the instances was unreachable...it was as if somebody messed with
> the IP allocation tables :)
> facility in Databanx (www.databanx.net)....butduring the outage we
> were very concerned.
> updates on their Forum every 15 minutes and had the issue resolved in
> under an hour. You can see the posts here:http://developer.amazonwebservices.com/connect/thread.jspa?threadID=2...
> customers. It provides one place to look when you need help and also
> allows you to check back on the status very easily.