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Implementing AGILE in a new software development company

MFJ <marcelle.johan...@gmail.com>

Hi Agile community,

Honestly I'm very new with this AGILE or SCRUM methodology in software
development. I have found a paper that wrote by Joseph C. Thomas title
"Organizational Structure for Innovative Software Development" is very
interesting to start with.

Background:
I have been assigned by the owner of the company to setup a new
software development company. Our current company is one of the
subsidiaries within the holding company. We are providing IT services
that divided into 3 main services:
1. IT Operations, Maintenance and Assets provider
2. SAP Consultants (R/3 and SBO)
3. Research & Development (Servers Product, Networks and
Applications)

I am the head of R&D Department and based on my experience within this
company is our client always expect the price estimation at the
beginning and we have to estimated what is the dollar number. I found
this is very difficult to be done without the deeper understanding
what is the detail of users expectation. Meaning we have to work in
detail at the start and they (the business analyst, system analyst and
programmer) should spend a lot of time before we really knew what
client expect.

my questions is :
- Is there any sample of organization chart that I could refer to
implement AGILE or SCRUM methodology ? what I found in the paper that
I state above is I don't know where to put the system analyst,
business analyst and the group of Marketing/Sales
- Is there any simple business flow for the AGILE or SCRUM software
development company ?

I really hope and appreciated if someone could help me on this.

Regards,

Marcelle F. Johannes
R&D Manager